Privacy Policy

1. Introduction

RewardPrime ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform (collectively, the "Platform").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Platform. By accessing or using our Platform, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Platform, and information from third-party sources.

Information You Provide to Us

We may collect the following types of information when you register for an account, claim offers, participate in surveys, or otherwise interact with our Platform:

• Personal Identifiers: Name, email address, postal address, phone number, and username.
• Account Information: Password and security questions.
• Profile Information: Preferences, interests, and demographic information.
• Transaction Information: Information about the offers you claim, including shipping details for physical rewards.
• Communications: Information you provide when you contact us, such as customer support inquiries.
• Survey Responses: Information you provide in response to surveys or feedback requests.

Information We Collect Automatically

When you use our Platform, we may automatically collect certain information about your device and usage, including:

• Device Information: IP address, device type, operating system, browser type, and mobile network information.
• Usage Data: Pages viewed, time spent on pages, links clicked, and other actions taken on our Platform.
• Location Information: General location information based on your IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. See our "Cookies and Tracking Technologies" section for more details.

Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Business Partners: Information from our business partners, such as offer providers and reward fulfillment services.
• Social Media: If you choose to connect your social media accounts to our Platform, we may receive information from those accounts.
• Analytics Providers: Information from analytics providers about how you interact with our Platform.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: To operate, maintain, and improve our Platform and services.
• Processing Transactions: To process and fulfill your offer claims, including sending you rewards and confirmations.
• Personalization: To personalize your experience and provide content and offers tailored to your interests.
• Communications: To communicate with you about your account, offers, updates, and promotional materials.
• Customer Support: To provide customer support and respond to your inquiries.
• Security and Fraud Prevention: To detect, prevent, and address technical issues, security breaches, and fraudulent activities.
• Analytics: To analyze usage patterns and trends to improve our Platform and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Offer Providers: We share information with the brands and companies providing the offers to facilitate fulfillment of rewards.
• Service Providers: We share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of RewardPrime, our users, or others.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties for their direct marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities and to improve your experience on our Platform.

Types of Cookies We Use

• Essential Cookies: Necessary for the Platform to function properly.
• Preference Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our Platform.
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our Platform.

We also use third-party analytics services, such as Google Analytics, to collect information about your use of our Platform. These services may use cookies and similar technologies to collect and analyze information about your use of the Platform.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

When we no longer need to use your information, we will take steps to securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: The right to request access to your personal information.
• Correction: The right to request that we correct inaccurate or incomplete information.
• Deletion: The right to request that we delete your personal information.
• Restriction: The right to request that we restrict the processing of your information.
• Data Portability: The right to receive your personal information in a structured, commonly used format.
• Objection: The right to object to our processing of your personal information.
• Withdrawal of Consent: The right to withdraw consent at any time for processing based on consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section. Please note that these rights may be limited in some circumstances by local law requirements.

Email Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

9. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your submission of such information represents your agreement to that transfer.

We will take appropriate measures to ensure that your personal information remains protected according to this Privacy Policy, regardless of where it is processed or stored.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our Platform following the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

RewardPrime Inc.
Email: privacy@rewardprime.com
Phone: (800) 123-4567
Address: 123 Reward Street, Suite 100, Wilmington, DE 19801

We will respond to your request within a reasonable timeframe.